Privacy Policy

Effective Date: 24 November 2025

Overview

4 Local Homes (“we,” “our,” “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data from users across Canada and the United States.

Information We Collect

We may collect the following information:

Personal Information:

• Name
• Address
• Phone number
• Email
• Project details
• Photos or videos submitted for quotes

Technical Data:

• IP address
• Browser and device information
• Cookie data
• Analytics and site behavior

Call Information:

• Call recordings (when required for quality assurance)
• Transcriptions
• Caller ID and phone number data

How We Use Your Information

We use collected information to:

• Provide estimates and project proposals
• Communicate about your project
• Schedule services
• Improve operations, marketing, and customer experience
• Comply with legal or regulatory obligations
• Prevent fraud or misuse

Sharing of Information

We may share your information with:

• Authorized subcontractor partners who perform services under the 4 Local Homes brand
• Internal employees and operations teams
• Service providers such as CRM systems, payment processors, and analytics platforms
• Legal authorities, when required by law

We do not sell personal information.

Data Protection Measures

We employ industry-standard security measures, including:

• Encrypted data transfer
• Access controls
• Secure data storage
• Multi-layer authentication for internal systems

Cookies and Tracking

We use cookies for:

• Analytics
• Personalization
• Ad performance tracking (Google, Meta, etc.)
• Remarketing (if applicable)

Users may opt out of non-essential cookies via browser settings.

Your Rights

Depending on your jurisdiction, you may request:

• Access to your personal data
• Correction or deletion
• Limits on processing
• Opt-out from data sale (U.S. states where applicable)
• Call recording disclosure

Requests can be submitted via email.

Data Retention

We retain personal information only as long as required to fulfill business purposes, legal obligations, or warranty-related responsibilities.

Cross-Border Data Transfer

Because we operate in Canada and the U.S., your data may be stored or processed across borders. We follow standards required by applicable privacy laws.

Contact Information

For privacy requests or questions:

Email: contact@4localhomes.com

Phone: +1-855-717-7329